Our Money-Back Guarantee
At GetUrine, we stand behind the quality of our products and are committed to providing our customers with the best possible shopping experience. If for any reason you are not completely satisfied with your purchase, we offer a no-questions-asked, 100% money-back guarantee.
How it Works
If you are not satisfied with your purchase for any reason, simply return the unused portion within 30 days from the date of purchase, and we will promptly issue a full refund of the purchase price. No questions asked.
Return Process
To initiate a return, simply contact our customer service team at returns@geturine.com. Our friendly and helpful team will assist you in returning the product and processing your refund.
Please note that shipping costs are non-refundable, unless the product was damaged during shipment. In the unlikely event that this occurs, please contact our customer service team immediately to resolve the issue.
Our Promise
We are confident in the quality and effectiveness of our products, and we believe that you will be completely satisfied with your purchase. If for any reason you are not, we are here to make it right. We are committed to providing you with a stress-free, risk-free shopping experience, and we stand behind our products with our money-back guarantee.
Shop with confidence, knowing that you can trust GetUrine to deliver the best products and the best customer experience, every time.